AFRily Scented Candles (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, shipping address, and other contact details.
Payment information (processed securely by third-party providers like PesaPal).
Non-Personal Information:
Information such as browser type, IP address, and how you interact with our website. This data helps us improve your user experience and optimize our services.
Cookies:
We use cookies to enhance your browsing experience by storing your preferences and tracking usage patterns. You can choose to disable cookies via your browser settings, but this may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment:
To process and deliver your orders, and communicate with you about your purchase.
Customer Support:
To respond to your inquiries, provide product assistance, and resolve issues related to our products or services.
Marketing and Communication:
To send you promotional offers, newsletters, and updates (if you’ve subscribed). You can opt out of marketing communications at any time.
Improving Our Services:
We use non-personal information to analyze trends, improve website functionality, and enhance user experience.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. All sensitive data, such as payment information, is encrypted and processed securely through third-party providers like PesaPal. We do not store your payment information on our servers.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers:
We work with trusted third-party service providers (such as PesaPal for payment processing and delivery services) to facilitate transactions and deliver your products.
Legal Requirements:
We may disclose your information if required by law or in response to legal requests, or to protect our rights and the safety of others.
5. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment gateways (e.g., PesaPal). We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.
6. Your Data Rights
You have the following rights regarding your personal data:
Access and Correction:
You can request access to the personal data we hold about you and ask us to correct or update any inaccurate information.
Deletion:
You may request the deletion of your personal data, subject to legal and contractual obligations.
Opt-Out:
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this policy periodically for any updates. Your continued use of our services constitutes acceptance of any changes to this policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
